Privacy Policy

Effective Date: 05/14/2025
Headquarters: Flash Trade E-commerce, Ouagadougou , Burkina Faso

At Flash Trade E-commerce , your privacy is a top priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our e-commerce and delivery platform.

1. Information We Collect
We may collect the following types of information:

Personal Information: Name, phone number, email address, physical address, payment details.
Account Information: Username, password, purchase history.
Location Data: For delivery and logistics purposes.
Device Information: IP address, browser type, device identifiers.
Usage Data: Pages visited, time spent, and actions taken on the platform.
2. How We Use Your Information
We use your information to:

Process and fulfill orders.
Deliver products to your specified location.
Communicate with you about your account and transactions.
Send updates, promotional offers, and service notifications (optional).
Improve our platform functionality and user experience.
Comply with legal obligations.
3. How We Share Your Information
We may share your information with:

Delivery partners to ensure timely and accurate delivery of your orders.
Payment processors to handle secure transactions.
Customer support services for resolving issues.
Marketing partners (only with your consent).
Legal authorities when required by law.
We do not sell or rent your personal data to third parties.

4. Data Storage and Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.

5. Your Rights
You have the right to:

Access your personal information.
Correct inaccurate or outdated data.
Request deletion of your account and personal data.
Opt out of promotional communications.
To exercise these rights, contact us at FlashTradeEcommerce@gmail.com

6. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience and gather analytics. You can control cookie preferences through your browser settings.

7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.

8. Contact Us
For questions or concerns about this Privacy Policy, please contact:

Flash Trade E-commerce
Flash Trade E-commerce, Ouagadougou , Burkina Faso
Email: FlashTradeEcommerce@gmail.com
Phone: +226 76364918