Terms & Conditions
Effective Date: 02/11/2026
Platform Name: Flash Trade E-commerce
Country of Operation: Burkina Faso
1. Introduction
Welcome to Flash Trade E-commerce These Terms and Conditions govern your use of our e-commerce platform and the services provided therein. By accessing or using our website or mobile app, you agree to comply with and be bound by these Terms.
2. Definitions
"User" refers to any person who accesses or uses the platform.
"Seller" refers to individuals or businesses that list products for sale.
"Buyer" refers to individuals or businesses purchasing products.
"We", "Us", or "Our" refers to Flash Trade E-commerce.
3. User Eligibility
Users must be at least 18 years old or the age of majority in their jurisdiction. By using our platform, you represent that you meet this requirement and have the legal capacity to enter into this agreement.
4. Account Registration
To access certain features, you may be required to register an account with accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials.
5. Products and Services
All products listed must comply with local laws and regulations of Burkina Faso and applicable OHADA commercial law.
We reserve the right to remove listings that are prohibited, illegal, or violate our policies.
6. Orders and Payments
Buyers may place orders through the platform using approved payment methods (e.g., mobile money, bank transfer, card).
Prices listed are inclusive of applicable taxes unless otherwise stated.
Orders are binding once confirmed by the Seller.
7. Shipping and Delivery
Delivery times are estimates and may vary. The Seller is responsible for timely dispatch and delivery.
Shipping fees are specified at checkout.
Buyers must provide accurate delivery information.
8. Returns and Refunds
Buyers may request returns within 24 hours of delivery, subject to the return policy of the Seller.
Refunds will be issued based on the condition of returned goods and in compliance with consumer protection laws in Burkina Faso.
9. User Responsibilities
Users agree not to:
Use the platform for illegal purposes.
Violate intellectual property rights.
Harass or abuse other users.
10. Seller Obligations
Sellers agree to:
Accurately describe products.
Honor orders and provide invoices.
Comply with tax obligations under Burkina Faso law.
11. Limitation of Liability
To the fullest extent permitted by law, Flash Trade E-commerce is not liable for:
Direct or indirect damages resulting from use of the platform.
Issues between Buyers and Sellers.
Losses caused by third-party services.
12. Intellectual Property
All content, including logos, images, and trademarks, is the property of Flash Trade E-commerce or licensed to us. You may not use this content without permission.
13. Data Protection and Privacy
We collect and use personal data in accordance with our Privacy Policy and applicable data protection laws in Burkina Faso. By using the platform, you consent to such data use.
14. Suspension and Termination
We reserve the right to suspend or terminate accounts that violate these Terms or applicable laws without notice.
15. Governing Law and Dispute Resolution
These Terms shall be governed by the laws of Burkina Faso and the OHADA Uniform Acts. Any disputes shall be resolved through arbitration or courts located in Ouagadougou.
16. Modifications
We may update these Terms at any time. Continued use of the platform constitutes acceptance of the revised Terms.
17. Contact Information
If you have questions, contact us at:
Flash Trade E-commerce
Ouagadougou, Burkina Faso
admin@flashtradeecommerce.com
+226 76364918